At Rapteck ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Information We Collect
We collect information that you provide directly to us:
- Account Information: When you sign in with Google or create an account, we collect your email address and display name.
- Contact Information: When you submit our contact form, we collect your name, email, company name, and message.
- Usage Data: We track how many extractions you've used for our demo service.
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process your requests and transactions
- Respond to your inquiries and support requests
- Send you service-related communications
- Improve our services and develop new features
3. Data Processing
When you use our PropExtract service:
- PDF documents you upload are processed temporarily to extract data
- Documents are automatically deleted after processing
- We do not store your PDF files long-term
- Extracted data may be sent to third-party services (like Airtable) at your request
4. Third-Party Services
We use the following third-party services:
- Google Firebase: For authentication and data storage
- Google Cloud Vision: For document OCR processing
- OpenAI: For AI-powered data extraction
- Airtable: For data export (when you choose to export)
Each service has its own privacy policy governing how they handle data.
5. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your account information for as long as your account is active. Contact form submissions are retained for business purposes. You may request deletion of your data at any time.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
8. Cookies
We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: contact [at] rapteck.com